• Review Kanban values, principles, and core practices. 

• Understand evolutionary change and service-oriented thinking. 

• Apply advanced Kanban concepts to complex environments.

• Analyze existing workflows and identify inefficiencies. 

• Design and optimize Kanban systems. 

• Visualize work using Kanban boards and workflow states.

• Understand flow efficiency and lead time. 

• Manage Work-in-Progress (WIP) limits effectively. 

• Improve throughput and delivery predictability. 

• Measure cycle time, lead time, throughput, and work-item age. 

•  Use metrics to identify improvement opportunities. 

•  Create data-driven improvement strategies. 

•  Identify workflow bottlenecks and constraints. 

•  Analyze root causes of delays. 

•  Implement strategies to remove impediments.

• Establish feedback mechanisms and review meetings. 

•  Conduct service delivery and operations reviews. 

•  Drive continuous improvement initiatives.

• Manage risks and dependencies proactively. 

•  Improve service quality and customer satisfaction. 

•  Enhance delivery reliability and predictability.

Streamline work execution to reduce lead time and improve delivery speed. Enhance team collaboration and operational efficiency.

Use metrics such as lead time, cycle time, throughput, and work-item age. Monitor workflow performance and identify improvement opportunities.

Detect constraints and bottlenecks that slow down delivery. Analyze the root causes of workflow issues and delays.

Establish feedback loops and regular review meetings. Encourage a culture of continuous learning and improvement.

Kanban System Improvement (KSI) is an advanced certification course offered by Kanban University that focuses on improving and optimizing existing Kanban systems. The course teaches professionals how to analyze workflows, identify bottlenecks, use flow metrics, and implement continuous improvement practices to enhance delivery performance and business outcomes.

This course is ideal for:

• Scrum Masters and Agile coaches 

•  Project, program, and delivery managers 

•  Team leaders and product managers 

•  Kanban practitioners and consultants 

•  Professionals responsible for process improvement and organizational agility 

•  Anyone looking to optimize workflows and improve service delivery

During this course, you will learn how to:

•  Understand advanced Kanban concepts, values, and principles. 

•  Analyze and optimize workflows for better efficiency. 

•  Use flow metrics such as lead time and throughput. 

•  Identify and eliminate bottlenecks and constraints. 

•  Implement feedback loops and continuous improvement practices. 

•  Scale Kanban across teams and organizations.

Yes, Kanban System Improvement (KSI) is an official certification course offered by the Kanban University.

There are no mandatory prerequisites. However, it is recommended that participants have:

• Basic understanding of Agile principles

• Basic understanding of Kanban principles and practices. 

• Familiarity with Agile and workflow management concepts. 

• Prior experience working in teams or projects is beneficial. 

• Previous Kanban training, such as Kanban System Design (KSD), is recommended but not mandatory.

The Kanban System Improvement (KSI) course is delivered as a 2-day instructor-led training and is available in:

• Live Online

• Classroom

• Corporate Onsite

The course teaches professionals how to analyze workflows, use Kanban metrics, identify and remove bottlenecks, and implement continuous improvement practices to enhance efficiency, predictability, and service delivery across teams and organizations.